Nov 072022

In response to a growing chorus of complaints, Airbnb plans to start prioritizing the total price of stays rather than the nightly rate and clamp down on “unreasonable” checkout tasks like vacuuming or doing the laundry, the company announced Monday.  As part of the effort, the company will, starting in December, give customers the option to view the total price of a stay before taxes “up front” when they search for homes, rather than only the nightly rate, which had excluded fees for things like cleaning. The total price will also be prioritized in the company’s search algorithm moving forward.  Additionally, the company will make sure guests can review all proposed checkout tasks before they book…

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 2022-11-07  Comments Off on Motherboard – Airbnb to List Actual Prices, Stop Letting Hosts Make Guests Do Laundry